Shipping Policy

Order Processing Time

All orders are processed within 24 to 48 business hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

During periods of high demand (e.g. winter season or promotional sales), processing times may be slightly extended, but we remain committed to processing all orders as quickly as possible.

Handling Time

Orders are typically dispatched within 1–2 business days. We work closely with our fulfillment team to ensure efficient packaging and dispatch of all items from our warehouse.

Shipping Times

We offer 7–10 day worldwide shipping. Delivery times vary depending on your country and selected shipping option, but the vast majority of our shipments are fulfilled within this window.

• North America: 6–9 business days

• Europe & UK: 7–10 business days

• Australia & Asia: 8–12 business days

• Middle East & Africa: 10–14 business days

Note: all packages are shipped with tracking and will require a signature upon delivery in some locations.

Shipping Charges

Shipping is 100% free on all orders. There are no hidden charges or handling fees added at checkout.

Order Tracking

As soon as your package ships, you will receive an email with a tracking number. You can use this to monitor your shipment in real-time through our logistics partner.

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Terms of Service

Welcome to our online store. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice.

2. Accuracy of Information

We strive to provide the most accurate information possible. However, we do not warrant that descriptions, images, or pricing are 100% error-free. If a product listed is incorrect, we reserve the right to correct the error and cancel or refuse the order.

3. Prohibited Use

You are prohibited from using this site or its content for any unlawful purpose or to solicit others to perform or participate in unlawful acts.

4. Intellectual Property

All content on this site (images, text, logos, etc.) is the property of our company and is protected by copyright laws.

5. Limitation of Liability

We are not liable for any damages arising from your use of our site or products. All purchases are made at your own risk.

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Privacy Policy

Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect personal information you provide us directly (name, email, address, payment info) and information automatically through cookies and analytics tools.

2. Use of Information

We use your information to:

• Fulfill your order

• Process payments

• Provide customer support

• Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

3. Security

We implement a variety of security measures to maintain the safety of your personal information, including SSL encryption and secure payment gateways.

4. Third-Party Services

Some third-party service providers (e.g. payment processors, shipping providers) may have their own privacy policies. We recommend reviewing them for further details.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time by contacting us directly.

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Return & Exchange Policy

We understand that shopping online can be uncertain, but due to the nature of our product and the extremely competitive pricing we offer, we apply a strict return policy.

Return Eligibility

• All return requests must be made within 30 days of delivery.

• Products must be unworn, unwashed, and in original packaging with tags intact.

• Returns must be justified with a valid reason (e.g. manufacturing defect or wrong item).

• We reserve the right to reject returns that do not meet these conditions.

Return Shipping Costs

• Return shipping costs are the responsibility of the customer. We do not provide prepaid return labels.

• We are not responsible for lost or undelivered return packages. We strongly recommend using a tracked service.

Non-Returnable Items

Due to hygiene and quality assurance, certain items are non-returnable. We do not accept returns for minor issues such as sizing errors if the size chart was followed.

Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original method of payment within 5–10 business days.